When you purchase a domain, you buy a root domain, such as
mystore.com. You can also have subdomains such as
mystore.com is the root domain, and
shop is the subdomain. You have to purchase a root domain before you can add a subdomain.
In this procedure, you change the value of the host or alias to that of your subdomain. Depending on your third-party provider, how you enter your subdomain might change. For example, if your subdomain starts with
www, then you might have to enter
www. with a dot (.) at the end. Use the existing entry as a guide, or follow your provider's instructions.
You need to assign your subdomain an A record to connect it to Kitcart.
To complete this procedure, you need to have the following information:
On your domain provider’s website, log in to your account.
Find the DNS settings or domain management area.
Do the following:
Save your changes.
From your Kitcart admin, go to Domains.
To confirm that your subdomain is connected to your Kitcart store, click Verify connection.
It might take up to 48 hours for your domain to be verified. After it's verified, your domain status will be changes from Processing to Active.